I am a pc technician and I have a customer that has lost the password to his AOL account. He also no longer has the for texting password reset codes. He cannot remember the answers to the security questions for the account (at least not correctly). For the verification list of subjects and e-mail address of sent e-mails from the account, I helpe Show More...
I am a pc technician and I have a customer that has lost the password to his AOL account. He also no longer has the for texting password reset codes. He cannot remember the answers to the security questions for the account (at least not correctly). For the verification list of subjects and e-mail address of sent e-mails from the account, I helped him recover e-mail subjects and addresses of sent *to* the account but *not from* the account as Microsoft requires for recovery. We requested a couple of the people to which e-mails were sent to also forward any *sent* from the account. My question is: Can Microsoft change the for texting the reset code if he mails or to Microsoft proof of past ownership of the with AT&T? He may be willing to pay some fee if necessary to get back into this e-mail account. Thanks.
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